Built by someone who has been on call.
Since 2022 I’ve kept IT running at a 147,000 m² distribution center. I build AI agents by the same rules: read first, log everything, ask before you change anything.
Five chapters
The server
I started by running a community game server with its own ticket system and web chat.
The desk
Service desk and back office: SLAs, suppliers, and customers on chat, mail and phone.
The building
At JYSK I helped take a 147,000 m² distribution center from first equipment to fully operational. I’m the primary point of contact for on-site IT.
The machines
Now I build AI that picks up: a voice agent that answers calls, and a helpdesk agent that reads the ticket first.
The company
Loei is one person and a crew of agents, set up to do that work for other businesses.
I spent years answering the phone and closing tickets. Now I build the software that does it, and I still check its work.
How I build
I build with AI agents the way a founder builds with a team: clear briefs, hard reviews, nothing ships unchecked. Most of what you see here was built that way, this site included.
What I bring
Operator first. I run real infrastructure and I have been on call. I build agents by the same rules.
Agents with guardrails. Read-only by default, a human approves, every step logged.
Founder speed. In 2026: a voice AI SaaS, a helpdesk agent, a registered agency, and the workspace I run it from.
Certificates and school
- Microsoft Azure Fundamentals (AZ-900)
- MBO ICT, ROC Flevoland
Languages
Dutch (native), English (fluent).
Works with
Python, TypeScript, Microsoft Graph, Odoo, Twilio, ElevenLabs, n8n, Docker, Linux, Azure.
About this site
The spots in ink are the house. The spots in a color are the work. The reel is scored at 112.5 BPM and synthesized live in your browser, and every frame of it is a function of the music.